Telecom Expense Management (TEM)

Telecom Expense Management (TEM)

Making it Easier for You


In our experience, most customers lack sufficient controls and visibility necessary to manage their telecom expenses. Many struggle to be able to produce a simple dashboard view explaining what services they maintain and the monthly expenses associated with each item.

This is primarily driven by a combination of lack of sufficient staffing levels or skill sets, complex and antiquated carrier billing systems, and inappropriate software tools. Many customers turn to Microsoft Excel. According to Gartner, telecommunications expenses account for an average of 14% of a company’s IT operating budget. Even a modest improvement in management of monthly telecommunications expenses can produce a profound impact on net income.


Light Networks’ TEM solution gives you:

  • Complete visibility and control over all telecom and technology assets (LAN/WAN, Mobile Phones, etc.) and other monthly recurring expenditures like maintenance.
  • Contain costs through contract governance and timely benchmarks around procurement
  • Manage invoices, audit, allocation and reporting processes


Create an Accurate Inventory Database

Using a regimented methodology – including invoice and contract analysis, and site surveys, we will compile a complete inventory of circuits and hardware, and the contract terms associated with each item and equipment.

Contract Audit and Optimization

In addition to capturing an accurate inventory, Light Networks can perform a complete audit comparing existing services to: utilization, invoiced pricing, contract terms, to deliver a market based benchmark of your current expenses.

Evaluate Options

Upon completion of your audit, Light Networks can assist you with evaluating options to increase efficiencies.


In our experience upon completion of a Light Networks’ TEM and Asset Assessment we can assist in finding savings around a variety of expenses. The average savings opportunities can be classified in several areas and are demonstrated below.