Tag: technology

Partner Spotlight – The Five9 Secrets to Giving Customers the Experiences They Expect

Posted on: April 15, 2021

Customers are more demanding than ever before. One bad experience with your brand could send…

Read More

Mastering the Knowledge of Business – Expand the Intelligence of Your Call Centers

Posted on: April 8, 2021

We all strive to keep up the hardworking and intelligent persona of our company’s team…

Read More

Outsource the Hassle, Not the Control

Posted on: March 18, 2021

The customer experience (CX) is critical for virtually every business. Contact centers play an enormous…

Read More

Process This – Outsourcing Will Change The Way Your Business Succeeds

Posted on: March 11, 2021

What is Business Process Outsourcing (BPO)? If you are new to BPO, it is an…

Read More

Become a Virtual Meeting Jedi Master in Less Than 3 Minutes

Posted on: November 12, 2020

For those that aren't Star Wars nerds - if you Google 'how to become a…

Read More

Do You Miss Your White Board? We Have A Solution for You!

Posted on: October 14, 2020

Think back - way back thanks to COVID - to being in the office, grabbing…

Read More

The Future of Collaboration – What’s next?

Posted on: December 5, 2019

The past several years have seen an incredible evolution in the way businesses operate, including…

Read More

Hosted PBX vs. SIP Trunking—Weighing Your VoIP Options

Posted on: July 9, 2019

SIP trunking or hosted PBX? That is the VoIP implementation debate. Both are viable approaches…

Read More