Tag: customer service
Partner Spotlight – The Five9 Secrets to Giving Customers the Experiences They Expect
Posted on: April 15, 2021
Customers are more demanding than ever before. One bad experience with your brand could send…
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Mastering the Knowledge of Business – Expand the Intelligence of Your Call Centers
Posted on: April 8, 2021
We all strive to keep up the hardworking and intelligent persona of our company’s team…
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Benefits of CCaaS
Posted on: January 15, 2020
Contact Center-as-a-Service (CCaaS) shifts the components of traditional contact centers to the cloud. Rather than…
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3 Ways Business is Using AI Technology to Improve Customer Service
Posted on: August 8, 2019
It was about 4 years ago that I got my first Alexa device. With it…
Read MoreRecent Posts
- Partner Spotlight – The Five9 Secrets to Giving Customers the Experiences They Expect
- Mastering the Knowledge of Business – Expand the Intelligence of Your Call Centers
- Outsource the Hassle, Not the Control
- Process This – Outsourcing Will Change The Way Your Business Succeeds
- What Do Alchemy and The Modern Contact Center Have in Common? More Than You Think
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