Tag: applications

What Do Alchemy and The Modern Contact Center Have in Common? More Than You Think

Posted on: February 18, 2021

When you begin to learn about chemistry in school, you start to hear about famous…

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To Teams or Not to Teams? That’s a Good Question!

Posted on: December 16, 2020

If you're trying to take a breath from the whirlwind of 2020, you're not alone.…

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Microsoft Teams is Here… sort of – Here’s What You Need to Know

Posted on: September 10, 2020

Standardizing on Office 365 across an organization is an excellent way to optimize ROI. However,…

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What is CPaaS and What Does It Mean to Business?

Posted on: May 14, 2020

Communications Platforms-as-a-Service (CPaaS) is an incredibly hot topic these days, and for very good reasons.…

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It’s Not All Roses with Collaboration Software

Posted on: March 11, 2020

When it comes to team collaboration tools in the workplace, efficiency is the name of…

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What’s Your Unified Communications Plan Missing?

Posted on: February 12, 2020

The term Unified Communications (UC) encompasses a large scope of solutions. From instant messaging platforms,…

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The Future of Collaboration – What’s next?

Posted on: December 5, 2019

The past several years have seen an incredible evolution in the way businesses operate, including…

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Cloud Contact Center Challenges

Posted on: October 10, 2019

While the precise value of positive customer interaction may be difficult to quantify, most business…

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