When it comes to team collaboration tools in the workplace, efficiency is the name of the game in today’s hurry-up, always-on digital world. That’s probably why over the past several year’s team collaboration tools have become a bigger part of Unified Communication (UC) applications. Collaboration tools offer dynamic, distributed teams the ability to improve the way they communicate and share information providing an intuitive workplace hub for all projects. By bringing in integrated messaging, video, and project tracking capabilities, teams are able to collaborate within the context of specific projects, activities, and documents, avoiding disconnected workflows. With these features and functionality, the demand for collaboration applications will continue to grow. A recent study by Nemertes Research found while nearly 30% of companies today are using team collaboration software, and another 32% are planning to do so by the end of 2019. (Source: Nemertes).
However, in a world where IT teams and business groups sometimes butt heads, it’s hard to know what type of collaboration tools and deployment options are best. IT organizations may be looking to standardize business processes and centrally manage activities on a single, all-in UC and collaboration platform. On the other hand, business groups like sales, marketing, development, and HR may already be using a favorite line of business collaboration apps. Or, a team could be using a collaboration app that’s already integrated into their line of business software, like Salesforce and Quip. Quip is a content collaboration platform tied into Salesforce that transforms how departments and teams send and finalize documents. As a business leader, you may find yourself asking:
In a world where one-size rarely fits most, how do business leaders find the best path forward? Like most things in life, it’s not a black-and-white issue. The answer is probably… it depends. Let’s review why a company would consider each type of application.
Leading organizations are always looking for new and creative ways to get more done in less time. More than embedded messaging features within office productivity applications, today’s team collaboration applications are now playing a more central role in companies’ overall workplace collaboration strategies. Finding the right route for your business takes an understanding of your goals, your team’s communication style, and IT capabilities.
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