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What is CPaaS and What Does It Mean to Business?

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Communications Platforms-as-a-Service (CPaaS) is an incredibly hot topic these days, and for very good reasons.…

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Benefits of CCaaS

Posted on: January 15, 2020

Contact Center-as-a-Service (CCaaS) shifts the components of traditional contact centers to the cloud. Rather than…

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“What do your kids do while you’re on hold waiting for customer service during a pandemic?”

Posted on: March 23, 2020

Much like everyone else in America, my family and I have been getting used to…

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