Author: Light Networks

Mastering the Knowledge of Business – Expand the Intelligence of Your Call Centers

Posted on: April 8, 2021

We all strive to keep up the hardworking and intelligent persona of our company’s team…

Read More

Outsource the Hassle, Not the Control

Posted on: March 18, 2021

The customer experience (CX) is critical for virtually every business. Contact centers play an enormous…

Read More

Process This – Outsourcing Will Change The Way Your Business Succeeds

Posted on: March 11, 2021

What is Business Process Outsourcing (BPO)? If you are new to BPO, it is an…

Read More

What Do Alchemy and The Modern Contact Center Have in Common? More Than You Think

Posted on: February 18, 2021

When you begin to learn about chemistry in school, you start to hear about famous…

Read More

To Teams or Not to Teams? That’s a Good Question!

Posted on: December 16, 2020

If you're trying to take a breath from the whirlwind of 2020, you're not alone.…

Read More

Become a Virtual Meeting Jedi Master in Less Than 3 Minutes

Posted on: November 12, 2020

For those that aren't Star Wars nerds - if you Google 'how to become a…

Read More

Do You Miss Your White Board? We Have A Solution for You!

Posted on: October 14, 2020

Think back - way back thanks to COVID - to being in the office, grabbing…

Read More

Microsoft Teams is Here… sort of – Here’s What You Need to Know

Posted on: September 10, 2020

Standardizing on Office 365 across an organization is an excellent way to optimize ROI. However,…

Read More

Is Now the Time to Consider Outsourcing Your Contact Center?

Posted on: August 12, 2020

If you’re like a lot of companies, you may be considering outsourcing your contact center.…

Read More

Why Wait? Start Enjoying 6 Business Benefits of Unified Communications & Collaboration Today

Posted on: July 8, 2020

Unified Communication (UC) has become a defacto standard for business communication because it allows companies…

Read More