Month: April 2020

Contract Negotiation 101: What you need to know during the COVID-19 pandemic

Posted on: April 15, 2020

Over recent weeks, many companies have scrambled to turn up communication and collaboration services to…

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Don’t Make Your Customers Repeat Themselves! The Art of Omnichannel Contact Center Solutions

Posted on: April 8, 2020

Today, it’s not enough for contact centers to merely offer users a streamlined multi-channel experience.…

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