Seamless Communications Delivered.

BRING US YOUR BIGGEST CHALLENGE AND WE’LL BRING YOU RESULTS.

Why Light Networks

Transform Your Client Experience

MOST CLIENTS HAVE EVOLVED – MOST CLIENT CENTERS HAVE NOT.

Bottom line, your customers want to connect with you the way they want, when they want – be it voice, chat, sms, or video. Fueled by consumer brand-based experiences your client service centers are competing with organizations that nurture a zeal for frictionless customer experiences. Your challenge is to mimic these same experiences despite having shrinking resources, internal cost pressures, and arcane antiquated systems, coupled with outdated and siloed processes and data.

MEET YOUR IDEAL COMMUNICATION PARTNER

At Light Networks, we dedicate time with the technology and operational aspects of your business to document and understand the current systems and processes in place before helping you set a course for the future.

“Digital transformation starts with understanding two primary data points…where you are and where you want to be.”  R. PAUL

FEATURED BLOG POST

Partner Spotlight – The Five9 Secrets to Giving Customers the Experiences They Expect

Posted on: April 15, 2021

Customers are more demanding than ever before. One bad experience with your brand could send…

Read More

Delivering On The Promise

We’ve all experienced it… The confusion that arises when trying to determine if what you’re being sold matches the needs of your business.  It’s not about premise-based solutions versus cloud. It’s about creating a frictionless environment that improves customer satisfaction and the total cost of ownership.  You need a neutral, trusted advisor you can rely on that has already done the legwork and can deliver that seamless communications solution.

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FOUNDATION SUPPORT SERVICES

Cloud, IT, and Telecom Solutions that Transform Your Business Communications and Network.

We offer technical solutions designed to meet your unique business requirements. Whether you’re migrating to the cloud or looking to improve your network across multiple locations, we have the expertise to get you where you need to go. Let Light Networks shoulder the burden of transforming your business communications, so you can get back to building your business.

UCaaS

Get your head in the cloud! Better solutions, greater flexibility, and quicker response times are...

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CCaaS

Contact Center Solutions don't have to be boring. We can elevate your customers' call center...

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Professional Services

Welcome to the world of stress-free services. From conception to execution, Light Networks has...

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Managed Services

We offer around-the-clock global support from engineers who know your technologies inside and...

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Your Technology Solutions Partner

We get it – it’s a struggle.  The balancing act of maintaining a myriad of technology solutions that touch the entire enterprise, and at the same time trying to keep up with newer, bigger requirements racing towards your teams.  What Light Network offers is our ability to deliver technical solutions designed to meet your unique business requirements. Whether you’re migrating to the cloud or looking to improve your network across multiple locations, we have the expertise to get you where you need to go. Let Light Networks shoulder the burden of transforming your business communications, so you can get back to building your business.

Services

Our Blog

Partner Spotlight – The Five9 Secrets to Giving Customers the Experiences They Expect

Posted on: April 15, 2021

Customers are more demanding than ever before. One bad experience with your brand could send…

Read More

Mastering the Knowledge of Business – Expand the Intelligence of Your Call Centers

Posted on: April 8, 2021

We all strive to keep up the hardworking and intelligent persona of our company’s team…

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Outsource the Hassle, Not the Control

Posted on: March 18, 2021

The customer experience (CX) is critical for virtually every business. Contact centers play an enormous…

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See what others have to say!

"To help save costs and further enhance the patient experience there was a need to consolidate our legacy voice and…

Kevin Beninati

~ Senior Vice President of Information Technology at HearUSA Full Quote

"AJC International is a world leader in marketing frozen and refrigerated food products as well as in logistics services. Partnering…

Bertha Duckett

~ AJC International Full Quote

THE RIGHT SOLUTIONS PROVIDERS FOR YOUR BUSINESS

Some of Our Featured Technology Partners